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Registration Policies

CANCELLATIONS, SUBSTITUTIONS, DOWNGRADES and UPGRADES

If you need to cancel your conference registration, you may do so for a refund, less a $150.00 cancellation fee, until Friday, December 13, 2013. Attendees who register prior to the deadline date, who do not cancel in writing by the deadline date, are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form - download the Registration Change Form. Please mail your request to:

UBM Events Registration Department
DesignCon 2014
303 Second Street, Suite 900 South Tower
San Francisco, CA 94107

Or you may email your requests to .

Written requests for a downgraded pass must be received no later than Friday, December 13, 2013 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Sorry, requests received after Friday, December 13, 2013 cannot be accommodated. Upgrade pass requests must be submitted in writing along with payment information for the difference in value.

Registrants with a Balance Due status have until the end of the current price period (i.e., Super Early Bird, Early Bird etc.) to pay their balance. If payment is not received by the end of the current price period, their registration will be cancelled and they will have to re-register again at the next prevailing rate.


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AGE LIMIT

Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the premise at any time during DesignCon 2014.


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PROGRAM CHANGES

UBM Tech, producers of DesignCon, reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. All sessions, excluding Tutorials are filled on a first-come, first-seated basis. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited.


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CHANGE OF ADDRESS

If you’re moving, or if your email is addressed incorrectly, please fax your corrections to: (415) 947-6011, Attn: DesignCon List Correction to make corrections on your mailing address or email address with your corrections. You may also mail any corrections to us at:

DesignCon 2014 – List Correction
UBM Events Registration Department
303 Second Street, Suite 900 South Tower
San Francisco, CA 94107


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AMERICANS WITH DISABILITIES ACT

If you require special accommodations as outlined under ADA, please contact Scott Dominguez at by December 28th, 2013.


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QUESTIONS & CHANGES

For registration related inquiries only, please contact our Registration Department at: (415) 947-6135 or toll free (888) 234-9476, Monday - Friday, 9:00am - 4:00pm PT. We will make every attempt to answer your questions or forward your request to the appropriate group. All requests for changes to a registration must be faxed in to: (415) 947-6011, or you may mail your request to:

UBM Events Registration Department
DesignCon 2014
303 Second Street, Suite 900 South Tower
San Francisco, CA 94107