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FAQ

Event Date & Location

When:
Conference: Tuesday, January 28 – Friday, 31, 2014
Expo: Wednesday, January 29 & Thursday, January 30, 2014
Where:
Santa Clara Convention Center
5001 Great America Parkway
Santa Clara, CA 95054

 

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Conference Registration

There are a number of different passes available for a variety of prices, from the Free Expo Pass to the All Access Conference Pass. For details, please visit our Passes & Prices page.
Registration for DesignCon 2014 will open in early September 2013 online and close at the end of the event in January 2014.
Registration for DesignCon 2014 will open in early September 2014. Please call (415) 947-6135 or (888) 234-9476 or email designconregistration@ubm.com for help and information.

If you registered and paid online, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the DesignCon Registration Department. If you printed an invoice and submitted it with your check payment, we will email you a confirmation and receipt, once your registration is received and processed.

Online registration without payment does NOT secure the First 150 Passes registration discount. If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than Friday, January 17, 2014 in order to apply the payment to your registration. If you are unable to meet this deadline, please pay by credit card by accessing your registration as a returning user and follow the prompts to pay with a credit card. Thank you.

Event badges can be collected onsite with a photo ID, please refer to the registration hours on your confirmation email. Short range "Touch 'N Go" RFID badges will be in use at DesignCon 2014.

If you need to cancel your conference registration, you may do so for a full refund, less a $150.00 service charge until Friday, December 13, 2013. Attendees who register prior to the deadline date, who do not cancel in writing by the deadline date, are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form.

Please download and fill out the Registration Update Form (PDF). You can fax your cancellation, changes or substitution request to (415) 947-6011, email it to designconregistration@ubm.com, or mail your request to:
Event Registration Services Group
DesignCon 2014
303 Second Street
Suite 900 South Tower
San Francisco, CA 94107

Written requests for a downgraded pass must be received no later than Friday, December 13, 2013 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Requests received after Friday, December 13, 2013 will not be accommodated. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6011 along with payment information for the difference in value.

Please download the Group Registration Form from the Registration page to register your Team or Group.
 

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Expo Hours

 
Wednesday, January 29 12:45pm - 6:00pm
Thursday, January 30 12:30pm - 6:00pm
 

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Conference Curriculum

The DesignCon 2014 full conference schedule is now live. Click here to view 100+ technical tutorials, panels and case studies.
 

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Alumni Program

The Alumni Program is exclusive to DesignCon alumni from 2010 to 2013, and offers alumni such benefits as special All Access Pass rates, priority seating at keynotes, access to the Alumni Lounge, Birds of a Feather breakfasts and more. If you have any questions about the program, or want to find out if you qualify for the Alumni Program, please email Kate Hadden at .
 

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Travel & Hotels

We have reserved blocks of rooms at special rates for DesignCon exhibitors and conference attendees with several local hotels but you must contact the hotels directly for your reservations. Please visit the Travel Page for more information on hotels.
Email us at to get a letter of invitation so you can secure your travel visa.
 

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DesignCon App

The DesignCon app brings you all of the conference and expo information you need directly to your fingertips! View the full agenda and customize your schedule, see who’s exhibiting and the design tools they’re showcasing, connect with other attendees, earn prizes and more. Available for FREE from the App Store and Google Play. You can also visit http://m.designcon.com.
 

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DesignCon Proceedings

DesignCon 2014 proceedings will be available to conference pass holders shortly before the event in January 2014; conference pass holders will be emailed information on how to access and download the proceedings. The 2013 conference proceedings can be purchased for $99. Click here to buy last year’s conference proceedings.
 

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Speaking at the DesignCon

The Call for Abstracts for DesignCon 2014 closed on Monday, August 5, 2013. Please contact Katie Stern, our General Manager, at katie.stern.@ubm.com if you have any questions."
 

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Exhibitor Questions

Contact Will Wise, VP of Event Sales at: or (415) 947-6252.
To maximize your exposure on the DesignCon website and marketing materials, we recommend you reserve space early. Exhibit space is also limited to availability. If you are considering exhibiting, contact your account manager today for exhibition opportunities. Visit the Contact Us page for information on who to contact.
For questions on booth please contact your salesperson. If you have already signed a contract and have questions related to any booth logistics or operational issues, contact:


Operations Manager
UBM, LLC
303 2nd St., 9th Floor, South Tower
San Francisco, CA 94107
Phone: (415) 947-6629
keri.schnakenburg@ubm.com
Once a contract is signed, please contact Thomas Amaral at or (415) 947-6271 for any sponsorship questions. He will be emailing all deliverable details including deadlines and shipping instructions a few months before the show.
Go to the Exhibitor Center on our website and follow the registration instructions to register your exhibitor booth staff. You will also be receiving a letter from your Exhibitor Coordinator, with specifics on how to register your company's booth staff.

Pass allotments are based on booth size. Only register the staff who will be working in your booth. All other personnel from your company need to be registered as either Conference or Expo attendees. Your staff will be required to show a photo ID to pick up their badges on site.
 

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Other Questions

Our insurance policy prohibits anyone under the age of 18 on the expo floor during move-in and move-out.
If you require special accommodations as outlined under ADA, please contact Scott Dominguez at scott.dominguez@ubm.com.

Depending on your home country, you may need a visa to attend DesignCon 2014 in Santa Clara, California.  After purchasing you conference pass, you may submit a request for a letter of invitation to the conference.

Please email your request for a letter of invitation to the Registration Department at designconregistration@ubm.com

Letters of invitation
Letters of Invitation are usually only required by foreigners who must obtain a VISA in order to attend the conference.

  • All persons who require a Letter of Invitation to attend the conference must be registered and paid in full.
  • Letters of Invitation will only be issued to the registrant and only after the registration is paid in full.
  • Letters of Invitation are only issued in the name of the registrant.
  • Additional documentation may be required in order to complete the letter of invitation and verify your payment. Failure to provide the requested documentation by the specified date may result in the fees previously paid being reversed or returned.
 

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